Production Timelines & Shipping Details
Digital Products are available upon payment and should be immediately downloadable. Please contact us if you did not receive your download right away.
Printed Products take 2 to 15 business days to produce. We will notify you if there are any delays that effect that estimate. It varies from product to product and order sizes factor in as well, and if you have a drop-dead date we need to hit, please let us know at the time of your order.
Custom Products take 1 to 5 days to design.
A digital proof will be sent to your email for approval.
WE WILL NOT PRODUCE WITHOUT APPROVAL, so please check your email regularly.
If you requested a custom design, we will email you within 24-48 hours of your order (excluding weekend and holiday orders). From there, you can email or call back with details regarding your design needs.
Once we understand your project needs, we’ll provide a quote.
With approval on the quote, we’ll then send a digital design for approval before producing your product. Custom Products take 1 to 5 days to design depending on the scope and size of the project.
A digital proof will be sent to your email for approval. WE WILL NOT PRODUCE WITHOUT APPROVAL, so please check your email regularly.
Shipping and Delivery
Upon completion of your order, we will send you a USPS or UPS tracking number.
All shipments will arrive via “standard” speeds. They ship from Indianapolis, so most arrive within 1 to 5 days in the continental US with 1 to 3 days being the most common.
Rush shipping is available upon request. The additional charge will be sent via a second invoice at the time of shipping.
NOTE: In time-sensitive cases and to save you costs, some signs have a component(s) that may ship from Chicago or Florida and arrive separately from what we send from Indy. You will be notified of this and provided tracking whenever possible.
NOTE 2: ON OCCASION, SHIPPING FOR SOME PRODUCTS BILLED SEPARATELY