This statement was updated February 2nd, 2019.
*Ahem. Sorry. Got a little carried away there.
So you know, your continued use of the site following the posting of changes will mean you accept those changes. Sounds scary. It’s not, but statements like are a little foreboding. Nevertheless, on we go! Carry on… IF YOU DARE.
Oh. Not helping. Sorry.
Also, some of these things we don’t yet do, but included them in case we opt to start later. For example, we don’t yet send marketing information. Might we? Maybe. But we hate that stuff. But just in case we find a reason and value for it, we left that (and other) items in here.
WHO WE ARE
Our website address is: https://muralchamps.com
Our physical address and phone number are available upon request.
We are located in Indianapolis, IN.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We use forms to collect various information from you. This information may involve, include, but is not limited to: project details, billing information, contact information, and shipping information. These are collected on an as-needed basis only, and none of it is shared, distributed, sold, or given to anyone else for marketing, research or any other reason than to make sure your product is billed, printed, and delivered correctly.
Our company employees have access to shipping, contact, and project notes/details for use in ensuring your projects are accurate, amazing, and that your products arrive to your location.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
WHILE YOU VISIT OUR SITE, WE’LL TRACK:
We do NOT track Products you’ve viewed. They say we should, but we do not. However, it is possible your browser may and then use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order,
- Respond to your requests, including refunds and complaints,
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
WHO ON OUR TEAM HAS ACCESS
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
WHAT WE SHARE WITH OTHERS
We share information with third parties who help us provide our orders and store services to you; for example —
- Payments. We use Square payment processors on our store. When processing payments, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information.
- Printing. We use Printful and various print vendors (FastSigns Maumee, SFC Color Solutions, Printastic, DoItYourselfLettering, and others). They will receive production details to print files correctly, and shipping address info. We purchase those with our payment methods, so they do not see any of your billing information, individual emails, project notes, etc.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We don’t intentionally have any analytics software or plugins in use. It is possible Google, InMotion, Printful, Wolf Themes, or Woocommerce have some type of analytics in use that we are not aware of, or accessing. We do not request any such analytics, or use them for marketing.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHO WE SHARE YOUR DATA WITH | WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
Address/shipping information is provided to our print vendors when necessary to send your purchase
Billing information is processed using Square payments. It is not stored for future use and is only accessed and confirmed at the time of purchase.
For large projects with POs and/or invoicing, we store basic project information, shipping and contact info, emails, and project notes on Google and Slickpie cloud-based software respectively.
HOW WE PROTECT YOUR DATA
No information or data we collect in any of our forms is shared, sold, or given to anyone else aside from what we have discussed previously. It is housed inside Google, and for large projects, we create invoices with basic contact information using Slickpie. See their respective sites for how they protect data.
Address/shipping information is provided to our print vendors when necessary to send your purchase.
Payment information is not stored by us or kept for future use. We use SSL and encryption on our site, and payments are processed by Square using their tech, apps, security, etc. They do this for a living, so you can see their site and terms for details on what they do to protect info.
We actually purchase all products with our own cards and payments from our vendors, so they never recieve, see, or know your information aside from the address/shipping information.
WHAT THIRD PARTIES WE RECEIVE DATA FROM
Printful will send us profit reports on DTG printing projects based on items selling price VS cost.
Sickpie tracks and shows are accounting, but does not mine anything other than profits/losses.
GOOGLE WEB FONTS
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Contact us with any questions or concerns at TheStore@muralchamps.com